Privacy Policy

We collect personal data only when you voluntarily provide it. The categories of data we may collect include:

• Contact data: name, email address, and phone number submitted through the contact form.
• Inquiry data: the subject and content of messages you send us, including information about your project or team.
• Technical data: browser type, device type, IP address, and pages visited, collected automatically through cookies and server logs.
• Cookie preferences: your choices regarding optional cookie categories, stored in a browser cookie.

3. Purposes and Legal Basis for Processing

We process personal data for the following purposes:

• Responding to inquiries submitted through the contact form. Legal basis: consent given at the time of submission.
• Communicating with prospective clients about our training services. Legal basis: legitimate interest in conducting our business activities.
• Improving the functionality and content of this website. Legal basis: legitimate interest.
• Complying with legal obligations applicable to our business in Chile.

We do not process personal data for purposes other than those listed above without first obtaining your consent or establishing another lawful basis under Ley N° 19.628.

4. Data Retention

We retain personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Chilean law. Inquiry data submitted through the contact form is retained for a period of up to 24 months. Technical and cookie data is retained for shorter periods consistent with the type of data and its purpose. When data is no longer required, it is securely deleted or anonymized.

5. Data Sharing

We do not sell, rent, or trade personal data to third parties. We may share data with trusted service providers who assist us in operating this website or delivering our services, provided those providers are bound by confidentiality obligations and process data only on our instructions. We may also disclose data where required by Chilean law or by a competent authority.

6. International Transfers

Some of our service providers may be located outside Chile. Where personal data is transferred internationally, we take steps to ensure that appropriate safeguards are in place, consistent with the requirements of Ley N° 19.628 and any applicable international standards.

7. Your Rights

Under Ley N° 19.628, you have the following rights in relation to your personal data:

• Right of access: You may request confirmation of whether we hold personal data about you and obtain a copy of that data.
• Right of rectification: You may request correction of inaccurate or incomplete data.
• Right of cancellation (deletion): You may request deletion of your personal data where there is no longer a lawful basis for processing it.
• Right of opposition: You may object to the processing of your data for specific purposes.

To exercise any of these rights, contact us at info@axtrionex.com. We will respond within a reasonable time and in accordance with applicable law.

8. Security

We implement technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures are reviewed and updated as appropriate. No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

9. Cookies

This website uses cookies. For detailed information about the types of cookies we use, their purposes, and how to manage your preferences, please refer to our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when the policy was last revised. Continued use of this website after any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

11. Contact

If you have questions about this Privacy Policy or about how we handle your personal data, contact us at:

Axtrionex
Estado 615, Curicó, Chile
info@axtrionex.com
+56 9 9178 8639